At Surface Optics, we understand that choosing a trusted lab partner for optical property measurements requires careful consideration, especially when working across international borders.
With over 40 years of experience in precision measurements, we serve customers from around the world, including some of the most respected space, defense, and materials science organizations.
Our commitment to transparency, security, and compliance ensures that your samples and data are handled with the utmost care and expertise.
Why Choose Surface Optics?
Proven Expertise in Optical Measurements
Our U.S.-based lab offers a wide array of measurement services for reflectance, emittance, transmittance, and more. With extensive experience in handling complex requirements and delivering reproducible results, we meet the highest standards of accuracy and are continuously updating our methodologies to stay at the forefront of the field. International customers trust our lab because we bring decades of specialized experience backed by rigorous calibration processes and meticulous quality control.
Certified Compliance with Global Standards
We recognize that compliance with international standards is essential. Our lab adheres to widely recognized ASTM standards, including, ensuring that our measurement practices align with the rigorous requirements of the global space and aerospace industry. By maintaining these certifications, we provide you with results that meet or exceed the expectations of international agencies and stakeholders.
Streamlined Shipping & Customs Process
International customers often wonder if shipping samples to the U.S. will be complicated or costly. We have streamlined our processes to simplify logistics, including detailed guidance on customs documentation and handling requirements to ensure smooth delivery and prompt turnaround times. Additionally, we handle end-use monitoring requirements to assure you of complete compliance with U.S. and international regulations.
Handling Your Samples with Care and Security
Secure Sample Handling & Data Confidentiality
Our lab prioritizes the security of your physical samples and sensitive data. We have secure facilities and protocols to manage and safeguard samples, from the moment they arrive until testing is complete. Every customer’s data is treated as confidential and accessible only to authorized personnel, and our team works closely with clients to ensure data management and reporting meets international confidentiality standards.
Dedicated International Customer Support
We understand that international clients may have additional questions or need specific assurances. That’s why our dedicated customer service team is ready to assist you at each step, from the initial inquiry through to final reporting. We offer flexible communication options, including phone, email, and video calls, to ensure that you’re informed and confident throughout the process. Our international clients are an important part of our customer base, and we strive to meet their needs as efficiently and transparently as possible.
Transparent Pricing & Turnaround Times
Surface Optics is committed to offering clear and competitive pricing for our services, with no hidden fees. We provide upfront quotes and transparent timelines for each project, so you know exactly what to expect. Additionally, our location in the U.S. allows for timely and efficient processing, so you receive your results promptly.
Start Your Project with Surface Optics
For further information or to receive a quote, please reach out to our team. We are here to help answer any questions and to provide you with the high-quality measurements and peace of mind you need for your next project.